Policies
How we operate.
The commitments we make to every family, and what we ask in return.
- 01Privacy PolicyWhat personal information we collect, why we collect it, how it is stored and who it is shared with.
- 02Terms & ConditionsThe terms that govern use of this website and participation in Prime Potential Volleyball programs.
- 03Refund & Cancellation PolicyHow withdrawals, refunds, missed sessions and program cancellations are handled.
- 04Athlete Code of ConductWhat we expect from every athlete who trains with Prime Potential — and what every athlete can expect from us.
- 05Parent & Spectator Code of ConductHow parents, guardians and spectators help make the gym a place where athletes can learn without fear.
- 06Photo & Video ConsentHow we film sessions for coaching, how images may be used promotionally, and how to opt out.
- 07Medical & Emergency ConsentThe authority you give us to act if your athlete is injured or becomes unwell, and the information we need to do it well.
- 08Liability WaiverAcknowledgement of the risks of participation, and the release agreed to at registration.
- 09Concussion & Injury ProtocolHow we recognise, respond to and manage suspected concussions and other injuries. When in doubt, we sit them out.